1. Acceptance and scope
These Terms of Service govern your use of the allen-ink.com website and general interactions with Allen Ink. When you purchase a service, an accepted proposal, order form, subscription agreement, statement of work, or other written agreement (a "Service Agreement") will define the actual services, deliverables, payment schedule, and project-specific rights. If a Service Agreement conflicts with these website terms, that agreement controls for the affected service.
2. Services and estimates
Allen Ink offers website design, website redesign, managed websites, hosting-related support, CRM and automation setup, search visibility services, content, social media, advertising management, and custom development. Website prices displayed on this site are starting prices unless expressly stated otherwise. Quotes depend on project scope, content, integrations, revisions, and other requirements. Descriptions on this site do not guarantee that every feature is included in every plan.
3. LaunchPad managed subscription
Our advertised LaunchPad offer is a managed website and marketing subscription with $0 setup fee, a published rate of $297 per month for billing months 1–6, and $497 per month starting with billing month 7, subject to the terms accepted at checkout or in a Service Agreement. The subscription is month-to-month; no minimum fixed-term commitment is advertised.
LaunchPad is a service subscription, not installment payments toward website ownership. Allen Ink retains rights to its agency-created website design, templates, configuration, and implementation, subject to the applicable Service Agreement and third-party platform licenses. Clients retain rights to their independently owned domains, trademarks, supplied content, and business data. The managed website itself is not transferred upon cancellation. Any buyout, export, or migration rights must be separately agreed in writing.
Specific page counts, support levels, communication usage allowances, advertising budgets, integrations, and other inclusions are determined by the accepted plan description and Service Agreement.
4. Billing, renewal, and cancellation
Subscriptions renew on a monthly billing cycle until canceled. Unless a written agreement specifies a different process, request cancellation by emailing [email protected] from the account-associated address before the next billing date, allowing reasonable time for processing. Cancellation generally takes effect at the end of the current paid billing period. Fees already charged are not automatically refundable; refund rights, if any, are determined by the applicable Service Agreement and law. If a payment fails, Allen Ink may suspend services after appropriate notice. Published pricing may change for future agreements or renewals with notice as required by law; agreed promotional pricing remains subject to the customer's accepted terms.
5. Website ownership and client materials
Clients are responsible for having appropriate rights to any logos, photographs, testimonials, trademarks, data, and other materials they supply. Unless explicitly transferred under a signed agreement, Allen Ink retains its pre-existing intellectual property and original agency-created implementation materials. A one-time website project may have different deliverable or ownership terms from LaunchPad; consult the specific Service Agreement. Third-party software, themes, integrations, and other licensed materials remain subject to their providers' terms.
6. Client responsibilities and acceptable use
You agree to provide accurate information, respond to reasonable project requests, review and approve deliverables when necessary, and use our services lawfully. You must not use the site or our hosted services to infringe rights, transmit malicious code, distribute unlawful content, send prohibited unsolicited messages, misrepresent identity, or interfere with systems or users. Allen Ink may decline or suspend work that poses a legal, security, or platform-policy risk.
7. SEO, marketing, and third-party platforms
Search rankings, leads, sales, review ratings, ad approvals, and advertising results depend on factors outside Allen Ink's control and are not guaranteed. Third-party tools, including search engines, social networks, hosting vendors, CRM systems, phone and messaging services, and payment processors, can change availability, pricing, or policies. Unless expressly included in writing, ad spend, communication usage, third-party subscription fees, premium apps, and external vendor charges are additional.
8. Communication and consent
If you request information, we may contact you about that request. Any separate promotional email or SMS communications are handled according to applicable law, consent choices, and our Privacy Policy. Submitting a quote request does not by itself obligate you to purchase a service.
9. Availability, warranties, and limitations
We aim to keep the website and services available but cannot promise uninterrupted or error-free operation. To the extent allowed by applicable law, general website information is provided "as is" without implied guarantees regarding fitness for a particular purpose or availability. Any service-level commitments, warranty obligations, liability limitations, or remedies for paid services must be addressed in the applicable Service Agreement and remain subject to applicable law.
10. Links, changes, and governing terms
Links to other websites are provided for convenience and do not imply endorsement. We may revise these website terms by posting an updated version; changes will not retroactively override a signed Service Agreement unless the parties agree. These terms are intended to be interpreted under applicable Idaho and United States law, subject to any mandatory consumer-protection rules or different written agreement.
11. Contact
Questions about these Terms of Service or a subscription can be directed to [email protected] or 208-906-3323. Allen Ink is based in Boise, Idaho, United States.