Ask at the right time
Automate invitations after an eligible customer interaction instead of remembering to follow up manually.
ReviewFlow helps you consistently ask real customers for honest feedback, monitor new Google reviews, and stay on top of your online reputation—all without manually chasing every review.
Illustrative workflow · Review invitations are sent only to eligible contacts with the required permissions.
Your customers already have opinions about their experiences. Make sharing honest feedback easier and manage the conversations that follow.
Automate invitations after an eligible customer interaction instead of remembering to follow up manually.
Send customers a convenient route to your Google review page, without pressure or incentives.
Monitor reviews, prepare thoughtful replies, and identify patterns worth addressing in your business.
We set up the workflow with your business, then manage the eligible requests and reporting according to your plan.
Configure your review destination, permissions, account access, and eligible customer sources.
Send automated review invitations through approved email or SMS channels.
Use respectful reminders according to your settings and applicable messaging rules.
Review new feedback, respond appropriately, and see your activity in monthly reports.
Every tier helps you request more honest customer reviews. Select a monthly request allowance and the right level of support.
A straightforward review-request system for smaller teams and businesses just getting started.
More capacity, enhanced reminders, and help managing replies as your review volume grows.
Higher request volume with enhanced support for reputation responses and sharing real feedback.
Request limits are monthly allowances, not guaranteed review counts. SMS and third-party messaging usage may incur additional charges and require registration, consent and eligible sending numbers. Integration work and social content quantities are confirmed in the proposal. No guaranteed review count or rating.
All plans use the same review-request foundation, with additional support as you grow.
| Feature | Essential | Plus | Pro |
|---|---|---|---|
| Price per month | $99 | $179 | $279 |
| Monthly request allowance | 50 | 100 | 300 |
| Automated email review requests | ✓ | ✓ | ✓ |
| SMS after sending approval | ✓ | ✓ | ✓ |
| Request reminders | Basic | Enhanced | Enhanced |
| Review monitoring | ✓ | ✓ | ✓ |
| AI-assisted review reply drafts | — | ✓ | ✓ |
| Managed reply drafting | — | — | ✓ |
| Review-based social graphics | — | — | Scoped |
| Reporting | Monthly | Expanded | Enhanced |
We request honest feedback from eligible customers without filtering out negative experiences, buying reviews, or offering incentives. Customers always decide whether and what to post. Negative reviews can be answered professionally, and only policy-violating content is eligible for a report to Google.
Here's what to know about review invitations, limits, automation, ownership, and getting started with ReviewFlow.
Ask a Question →ReviewFlow sends consistent, convenient invitations to eligible customers after genuine experiences with your business. This can make it easier for customers to leave honest feedback, but Google reviews and response rates aren't guaranteed.
Essential includes up to 50 requests monthly, Plus up to 100, and Pro up to 300. Higher plans also include additional reminder options, review reply assistance, reporting, and defined support features.
No. It means how many eligible review invitations the plan supports each month. Each customer independently decides whether to leave a review.
Yes. Email requests can be configured as part of onboarding. SMS is available after business number setup, applicable messaging registration, and verification of the necessary permissions. Usage-based charges may apply.
Potentially, if the campaign and contact permissions support it. We'll review your customer data and the relevant rules before enabling outreach. Opted-out contacts are excluded.
Plus and Pro can provide AI-assisted drafts and approved response workflows. We recommend reviewing sensitive and negative responses before publishing. Automated publishing is not assumed unless explicitly configured and authorized.
We can help write a respectful response or report a review that appears to violate Google's policies. Google decides whether any review qualifies for removal. Genuine negative reviews cannot simply be deleted.
You generally need a suitable Google review destination and appropriate account access. If you need help creating or improving a profile, our LocalLift service focuses on Google Business Profile management.
ReviewFlow can work with supported CRM workflows. Any custom integration, Zapier task usage, or third-party fees will be confirmed in your individual scope rather than silently included.
Reviews belong to the review platform and its applicable policies. Your business retains rights to its customer records, subject to privacy obligations. We will explain available data export and integration options during onboarding.
ReviewFlow is an ongoing monthly management service, separate from the 24-month InkSites website payment schedule. Cancellation timing, any prepaid periods, and final billing are disclosed in your service agreement.
Onboarding starts with confirming your review link, business details, communication permissions, and any customer system integrations. Activation timing depends on access, required approvals, and agreed configuration.
Tell us how your business serves customers. We'll help you choose a ReviewFlow plan that fits your customer volume and current systems.