1. Parties, Effective Date, and Acceptance
These Site Pro Monthly Terms & Conditions (“Terms”) describe the website design, development, payment, and related services provided by Allen Ink (“Allen Ink,” “we,” or “us”) to the purchasing customer (“Client” or “you”). These Terms apply to the Site Pro Monthly package identified at checkout.
The effective date is the date the order is accepted and the initial payment is successfully processed, unless a separate written agreement signed by both parties specifies otherwise. By completing checkout after receiving access to these Terms, you confirm that you have reviewed the order and agree to the applicable payment and service provisions. Any legally required additional consent or signed documentation must also be completed.
2. Included Website Scope
Site Pro includes design and development of a responsive business website of up to forty (40) custom-designed pages within the approved sitemap and written project scope. Features include:
- Responsive, mobile-first presentation, standard navigation, and conversion-oriented page layouts.
- Contact and lead-capture forms, click-to-call links, and clear calls to action.
- Expanded genuine service and service-area pages within the 40-page limit, based on accurate, approved business information.
- Keyword-focused copy for agreed services and markets, plus foundational on-page SEO including titles, descriptions, headings, internal links, and reasonable technical setup; research and drafting are limited to the approved scope.
- Analytics and Google Search Console setup or connection when Client provides necessary access.
- Lead notification by email and reasonable routing to an existing compatible CRM, or an agreed basic CRM lead flow; custom integrations are separately scoped.
- Hosting, routine maintenance, ordinary website security measures, and priority support within the agreed response-time and service scope during the active initial service term.
SMS notifications, where requested, require a compatible number, registration and consent practices, and may incur separate provider, carrier, and usage charges. They are not automatically active at checkout.
Custom applications, complex CRM migrations, custom API integrations, e-commerce systems, copywriting beyond the agreed 40-page content scope, ongoing managed SEO, paid ads, custom photography, regulated-industry compliance work, and additional pages are excluded unless separately agreed in writing. The approved sitemap and project specification control individual deliverables.
3. Price and Scheduled Payments
Client purchases Site Pro Monthly for $299 per month for twenty-four (24) scheduled monthly payments, totaling $7,176, before applicable taxes or approved extras. The first $299 payment is due at checkout and initiates onboarding. The remaining twenty-three (23) payments are scheduled monthly. There is no separate setup fee and no additional hosting bill for the initial active plan.
The single bundled installment includes website development and hosting, website security, and routine revisions while the plan is active. This schedule does not create an obligation to continue buying hosting after the website is paid off. The monthly website-plan rate will not increase during the original 24-payment schedule. Failed or disputed installments are not credited as paid; the payment provider's billing dates and any legally permitted collection or service remedies apply.
Extra features, third-party charges, applicable taxes, and additional work outside the approved package scope require a separate disclosure and authorization. No post-term $99/month subscription is created by this checkout alone.
4. Onboarding, Development, and Approval
After a successful purchase, Allen Ink will request business details, branding assets, service descriptions, content, and other materials necessary to begin the project. Allen Ink will develop the website in stages appropriate to the agreed scope and provide a review opportunity before launch.
Project timing depends on scope, Client response times, available materials, requested revisions, and third-party access. Any estimated start, review, or launch date is a planning estimate unless confirmed as a binding deadline in a separate written statement of work. Allen Ink may pause work while awaiting required Client information or payment resolution.
5. Client Materials and Responsibilities
Client is responsible for providing accurate business information; having appropriate rights to logos, copy, photos, reviews, and other content supplied; responding to reasonable approval requests; and providing authorized access to domains or connected services where needed.
Client grants Allen Ink a limited license to use supplied materials solely to perform the contracted work and related maintenance. Client is responsible for reviewing and approving factual claims, business policies, offers, and legally required disclosures for its own operations. Client must not send passwords, financial credentials, or other sensitive access information through unapproved channels.
6. Unlimited Routine Revisions and Changes Outside Scope
While the initial plan or an authorized Allen Ink hosting-and-maintenance plan is active, Client may request an unlimited number of routine revisions to the existing website, without a separate per-request revision fee. Routine revisions include minor text corrections, updating prices or business information, replacing Client-supplied images, and modest color or layout adjustments that do not materially change the approved design or functionality.
Allen Ink targets completion of qualifying routine revisions within 48 business hours after receiving a complete, actionable request and any required content or access. Business hours are Monday through Friday, 9 a.m.–5 p.m. Mountain Time, excluding U.S. federal holidays. This is a turnaround commitment for qualifying routine changes; requests requiring customer clarification, unavailable third-party services, or work beyond routine scope will receive notice and a revised schedule rather than an unconditional 48-hour completion promise.
New pages, complete redesigns, substantial content writing, structural changes, complex integrations, custom programming, and new features are not routine revisions. Such work requires a separately approved scope and price before charges are incurred. The 40-page package limit remains applicable.
7. Hosting, Security, and Post-Term Options
While the 24-payment Site Pro Monthly plan is active and payments are current, hosting, ordinary website security measures, and routine maintenance are included in the $299 monthly price, with no additional hosting subscription required. Client will not receive the same hosting service after termination unless it is separately authorized.
After completing all twenty-four (24) installments or an agreed early ownership buyout, Client may (a) request the eligible website deliverables for transfer or (b) affirmatively choose Allen Ink's standalone hosting and maintenance plan, currently $99/month. Standalone hosting may include continued routine revisions described in Section 6 while active. No automatic $99/month charge begins without the Client's separate, informed authorization. A transition may require cooperation to avoid an interruption in website availability, and nontransferable third-party functionality may not follow the website.
8. Website Ownership and Transfer
Client retains ownership of its domain registered in its name and its original supplied business materials, subject to third-party licenses. The agreed transferable website deliverables become Client's upon payment of all 24 scheduled installments or completion of an authorized early ownership buyout under Section 9. Allen Ink will arrange delivery or transfer of eligible assets under the agreed scope, subject to reasonable verification and technical transition arrangements.
Ownership does not include nontransferable website-builder or hosting accounts, proprietary tools, premium licenses, paid integrations, third-party subscriptions, or vendor-managed functionality. Allen Ink will identify known material transfer limits and provide the available transferable assets. An external host may require adaptations or replacement services.
9. Cancel Anytime; Optional Early Website Ownership
No separate cancellation fee. Client may request that ongoing website service and future scheduled website-plan billing stop at any time by emailing [email protected] or using another cancellation method Allen Ink makes available. Allen Ink will confirm the effective termination date and stop future recurring charges as required by the agreement and applicable law. Charges already earned or overdue before effective termination may remain payable, subject to the 30-day guarantee and applicable law. Cancellation without an early buyout does not transfer unpaid website deliverables.
Optional early ownership buyout: If Client wants to cancel early and take ownership of the agreed transferable website deliverables, the buyout equals the remaining unpaid scheduled installments multiplied by $299. Formula: (24 − number of credited $299 installments) × $299, never less than $0. Example: after 12 fully paid installments, the optional buyout is 12 × $299 = $3,588. There is no additional early-ownership penalty.
On payment of the voluntary buyout and resolution of any properly due amounts, the website purchase obligation is satisfied. Allen Ink will arrange transfer of eligible assets and stop the original recurring website-plan charges. Future hosting is not included unless separately authorized. Client may also cancel service without purchasing early ownership, in which case Allen Ink retains unpaid transferable website deliverables and will coordinate termination, subject to the agreement and applicable law.
Billing protection: A request to cancel service alone is not an authorization to charge the entire remaining buyout. Allen Ink must present the buyout amount and obtain Client's affirmative consent before charging it.
10. 30-Day Money-Back Guarantee, Refunds, and Payment Issues
30-day money-back guarantee: Client may request cancellation and a full refund of all Site Pro Monthly website-plan installments actually paid within 30 calendar days after the initial successful payment. This guarantee applies even if Allen Ink has started design or development work; Allen Ink does not deduct website work fees from the promised refund. It does not refund separately purchased third-party services or extra work the Client specifically authorized outside the plan, unless otherwise required by law or separately promised.
To request the refund, Client may email [email protected] within the 30-day window with sufficient details to locate the order. Allen Ink will acknowledge and process an eligible refund to the original payment method, subject to payment processor timelines and applicable law. Refund terminates the website purchase and ongoing plan, and no ownership rights to unpaid or refunded website deliverables transfer; Client-supplied materials remain the Client's.
After the guarantee period, paid installments are generally nonrefundable except where required by law or separately agreed. Failed payments, chargebacks, and billing disputes may result in permitted pauses after notice. Nothing in these Terms limits statutory rights or card-network dispute processes.
11. Third-Party Tools and External Services
Domain registration, professional email, paid themes and plugins, external CRM or scheduling systems, paid messaging, advertising, stock assets, and premium integrations may require separate customer subscriptions or charges. Allen Ink will not purchase paid add-ons on Client's behalf without appropriate approval. Client is responsible for compliance with third-party terms that apply to its chosen tools and accounts.
12. Performance, Warranties, and Liability
Allen Ink will perform the contracted work with reasonable professional care. While foundational SEO and conversion-minded design are included, Allen Ink does not guarantee particular search rankings, indexing, lead volumes, revenue, uninterrupted availability, or third-party platform performance.
Neither party excludes liability that applicable law does not permit it to exclude. Any further limitations of liability, indemnities, or dispute-resolution obligations must be stated in a mutually applicable written agreement and remain subject to governing law.
13. Changes, Notices, and Agreement Priority
Material changes to the website scope, price, ownership transfer, or payment obligations require appropriate written agreement and, where necessary, renewed customer consent. Allen Ink may update its publicly displayed terms for future orders, but a later website update does not automatically alter an already accepted purchase agreement.
If a separate signed order, statement of work, or legally required disclosure conflicts with these general Terms, the more specific mutually accepted document governs to the extent of the conflict, subject to applicable law. Electronic notices may be sent to the contact information provided at checkout, where legally permitted.
14. Contact Allen Ink
For questions about these Terms, your payment schedule, the project scope, cancellation, or ownership transfer, contact:
Allen Ink
Boise, Idaho
[email protected]
208-906-3323
allen-ink.com/contact
Version date: November 6, 2026 · Draft for review.