Site Essentials Outright Terms & Conditions

1. Parties, Effective Date, and Acceptance

These Site Essentials Outright Terms & Conditions (“Terms”) describe the website design and development services supplied by Allen Ink (“Allen Ink,” “we,” or “us”) to the purchasing customer (“Client,” or “you”). These Terms apply to the one-time Site Essentials Outright product identified at checkout.

The effective date is the date Allen Ink accepts the order and the one-time payment is successfully processed, unless both parties agree otherwise in writing. Completing checkout after having access to these Terms indicates agreement to the disclosed purchase and project conditions, subject to any additional acceptance requirements imposed by law. Keep a copy of the terms and order confirmation for your records.

2. Included Website Scope

Site Essentials Outright includes planning, design, and development of a professional responsive business website of up to fifteen (15) pages, within the sitemap and scope agreed at onboarding.

• Mobile-friendly design and standard website navigation.
• Contact and quote-request forms, click-to-call links, and ordinary calls to action.
• Foundational on-page SEO, including page titles, descriptions, headings, and reasonable technical setup.
• Analytics and Google Search Console connection where appropriate access is provided.
• Review and reasonable revisions within the agreed project scope before final delivery.

The one-time purchase includes the agreed website design and development scope plus the first 24 months of Allen Ink production hosting, routine maintenance, and reasonable security measures as described in Section 7. Ongoing SEO campaigns, paid advertising, major custom software, e-commerce, extensive copywriting, custom photography, premium vendor subscriptions, and complex integrations are excluded unless separately agreed. Final pages, content responsibilities, and functionality will be documented during onboarding.

3. One-Time Purchase Price and Payment

Client purchases the agreed Site Essentials Outright website design and development package for the following amount:

This checkout is a one-time payment, not a recurring hosting subscription. The first 24 months of hosting, routine maintenance, and reasonable security measures are included in the one-time price, beginning on initial production launch. Domain registration, paid third-party integrations, premium licenses, and additional approved work may incur separate charges. Continuation after the included period requires separate authorization.

4. Onboarding, Development, and Approval

Following payment, Allen Ink will request business information, desired pages, branding, content, images, and authorized access needed to start the work. Allen Ink will develop the site in appropriate stages and provide the Client a reasonable opportunity to review and approve the agreed deliverables before final handoff or launch.

Timelines depend on project scope, receipt of Client materials, approval turnaround, revision requests, and third-party dependencies. An estimated delivery or launch date is not guaranteed unless expressly stated in a separately agreed written schedule. Work may be paused if critical approvals, content, or access are missing.

5. Client Materials and Responsibilities

Client must provide accurate business details and ensure it has permission to use all supplied logos, photos, text, reviews, branding, testimonials, and other content. Client grants Allen Ink a limited license to use these materials to complete the purchased website project.

Client is responsible for confirming the accuracy and legality of its published business claims, contact details, offers, policies, and industry-specific notices. Domain registration and account ownership should remain in Client-controlled accounts wherever feasible. Sensitive passwords and credentials should only be shared through approved secure access procedures.

6. Revisions, Scope Changes, and Additional Work

Reasonable revisions within the initially agreed design direction, page count, and functionality will be coordinated during project review. A substantial redesign, new pages beyond fifteen, expanded integrations, revised business objectives, newly requested features, extensive content generation, or work after project acceptance may require a separate quote and written approval.

During the included 24-month hosting and maintenance period, Client may request unlimited routine content revisions within the existing website scope, such as text corrections, customer-provided image swaps, contact details, and minor layout or color changes. Allen Ink targets completion of qualifying routine requests within 48 business hours after receiving complete instructions and materials; requests that require extensive work, third-party action, major redesign, additional pages, or new functions are outside this turnaround commitment and may require separate written scope and pricing. After the included period, ongoing routine revisions are available only with an active separately authorized maintenance service.

7. Included 24-Month Hosting, Maintenance, and Security

The $2,995 one-time Site Essentials purchase includes twenty-four (24) calendar months of Allen Ink website hosting, routine maintenance, and reasonable security measures, beginning on the date the completed website is first launched on Allen Ink production hosting. There is no separate hosting subscription or additional monthly hosting payment during these 24 months. Allen Ink will confirm the launch date and included hosting end date with Client in writing.

Included hosting and maintenance cover ordinary website availability, reasonable platform security upkeep and routine changes within the agreed scope. They do not include domain registration or renewal, third-party license fees, premium vendor services, business email, advanced integrations, major redesigns, or new page creation unless expressly stated. No provider can guarantee uninterrupted uptime or eliminate all security risks.

At the end of the included 24-month hosting period, Client may (a) separately authorize continuing Allen Ink hosting and maintenance at the disclosed $99/month rate, or (b) request transfer of eligible website assets to compatible hosting, subject to Section 8. No $99/month subscription is automatically created or charged without Client authorization. Allen Ink will provide notice and reasonable transition instructions before the included hosting expires; absent an agreed extension or renewal, hosting may end following proper notice and applicable law.

If Client requests transfer or stops using Allen Ink hosting before the included 24 months are completed, unused hosting time has no separate cash value or automatic refund, except where required by law or expressly provided in an applicable written guarantee.

8. Website Ownership, Delivery, and Transfer

After the one-time purchase is paid in full and the agreed work has been completed, Allen Ink will deliver or make available the agreed transferable website deliverables as specified in the accepted project scope. Client retains ownership of its domain (if held in its own name) and its preexisting supplied materials, subject to applicable licenses.

Website builders, hosted platform functionality, paid themes, licensed fonts or images, premium plugins, APIs, third-party subscriptions, and proprietary tools may not be included or transferable. Exporting website files does not guarantee that all features will run on a different platform without modification or a rebuild. Allen Ink will identify material known transfer limitations when discussing delivery or hosting outside the original platform.

9. Cancellation, Project Termination, and Changes

This is a one-time custom website project, not a 24-month installment subscription, so no installment buyout applies. Client may request cancellation or suspension by contacting Allen Ink in writing. A cancellation request within 30 calendar days after the initial successful payment is covered by the full money-back guarantee in Section 10. After the guarantee period, applicable law and any separately agreed terms govern refunds or outstanding charges.

The first 24 months of hosting are included in the outright purchase and are not a separate recurring subscription. Client may request an earlier transfer or end of Allen Ink hosting, subject to reasonable transition arrangements and third-party limitations; unused included hosting months are not separately refundable except as required by law or an applicable guarantee. Any optional hosting subscription authorized after the included period is governed by its separate terms and applicable law.

10. 30-Day Money-Back Guarantee, Refunds, and Disputes

30-day money-back guarantee: If Client requests cancellation within thirty (30) calendar days after the initial successful payment for this outright website package, Allen Ink will refund the full amount actually collected by Allen Ink for that package, even if design or development work has started. Allen Ink will not deduct charges for website work performed from this package refund. The guarantee does not cover separately approved extra work or fees paid directly to third-party vendors, unless a separate written promise or applicable law provides otherwise.

To request a refund, Client must email [email protected] within the 30-day period with enough information to identify the purchase. Allen Ink will acknowledge and initiate an eligible refund through the original payment provider, subject to applicable processing times and law. A full refund ends the website purchase and included hosting entitlement; Client may not continue using refunded Allen Ink-created website deliverables, but retains Client-supplied business materials and Client-owned domain rights.

After the guarantee period, refund eligibility is governed by applicable law and any specific written agreement. Nothing in these Terms limits nonwaivable statutory rights or payment-dispute protections. Billing questions may be sent to [email protected].

11. Third-Party Tools and External Services

Domain registrations and renewals, business email, premium themes, licensed images, appointment scheduling, payment integrations, messaging, analytics subscriptions, advertising services, and other third-party products may involve separate charges and terms. The first 24 months of Allen Ink website hosting, routine maintenance, and reasonable security measures are expressly included as described in Section 7. Allen Ink will request approval before purchasing additional optional third-party services on Client’s behalf.

12. Performance, Warranties, and Liability

Allen Ink will perform the contracted work with reasonable professional care. Website design and foundational SEO do not guarantee particular rankings, indexing, lead volume, customer conversions, revenue, or uninterrupted third-party availability.

Neither party excludes obligations or liabilities that cannot lawfully be excluded. Any additional warranty, limitation of liability, indemnity, or dispute-resolution provisions must be contained in a mutually accepted agreement and remain subject to applicable law.

13. Changes, Notices, and Agreement Priority

Changes to material project scope, pricing, payment obligations, ownership arrangements, or delivery requirements require appropriate written agreement. Publishing later revisions of website terms does not by itself retroactively change an already accepted purchase.

Any separately accepted statement of work, order confirmation, or legally required disclosure controls over conflicting general terms to the extent applicable. Notices may be provided using the contact details supplied at checkout where permitted by law.

14. Contact Allen Ink

For questions about these Terms, your payment schedule, the project scope, cancellation, or ownership transfer, contact:

Allen Ink
Boise, Idaho
[email protected]
208-906-3323
allen-ink.com/contact

Version date: November 6, 2026 (revised draft).